Privacy Policy

Your privacy is fundamental to our operations.

At Orbits ("we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

ORBITS SHALL NOT BE HELD LIABLE FOR ANY BREACH OF SECURITY CAUSED BY THIRD-PARTY SERVICES OR FOR ANY DATA EXPOSURE ARISING FROM ACTIONS BEYOND OUR REASONABLE CONTROL. THIS POLICY IS NOT INTENDED TO CREATE ANY CONTRACTUAL OR LEGAL RIGHTS BEYOND THOSE MANDATED BY APPLICABLE DATA PROTECTION LAWS.

1. Information We Collect

We collect information that you provide directly to us, as well as information generated through your use of the Service.

2. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, and compliance with our legal obligations.

• To provide and maintain the Service, including automating content creation and distribution.
• To improve our AI models and recommendation engines for your specific business context.
• To manage your account and process payments via our third-party provider, Polar.
• To communicate with you about service updates, security alerts, and administrative messages.
• To analyze usage patterns and optimize the user experience.

3. AI-Generated Content Processing

When you use AI features of our Service, we may process your content through third-party AI services:

• We do not retain or store AI-generated content beyond what is necessary for service delivery unless you explicitly request otherwise.
• All processing is done with the understanding that AI systems may produce inaccurate or biased outputs.
• You acknowledge and agree that you are solely responsible for verifying all AI-generated content before publishing.

4. Data Sharing & Sub-Processors

We do not sell your personal data. We only share information with third parties (Sub-Processors) necessary to provide the Service:

• Cloud Infrastructure: Supabase and AWS (PostgreSQL database, storage, and authentication services).
• AI Computation: OpenAI, Anthropic, and Google Cloud (used for real-time content synthesis and DNA analysis).
• Payment Processing: Polar (handles all subscription billing and financial transactions).
• Analytics: PostHog or similar tools (used for monitoring system performance and user journeys).
• Network Nodes: Third-party social platforms (X, Facebook, Instagram, LinkedIn) receive data only when you initiate a distribution event.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we will securely delete it in accordance with applicable privacy laws.

6. Cookies & Local Storage

Our Service utilizes cookies and local storage to maintain session integrity and system state:

• Essential Cookies: Required for secure login and account persistence.
• Functional Storage: Used to store your active project context and draft states.
• Analytical Storage: Anonymous data points used to optimize system throughput and error detection.

You can control cookie settings through your browser, though disabling them may degrade the automated features of the Service.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete your information. To exercise these rights, please contact us at the email provided below.

8. International Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

9. Contact Us

If you have questions or comments about this policy, you may email us at:

support@the-orbits.com